How to remove your SnookerSim account and everything we hold about you.
If you've signed in with Google or Facebook, we hold:
If you haven't signed in, we don't have an account for you — you can clear everything locally by clearing this site's data in your browser settings. Online match chat is held briefly for moderation (longer if someone reported the conversation); email us if you want that reviewed or removed.
In the SnookerSim app for iPhone or Android, open the Account panel while signed in and choose Delete account. Your account, saved shots, scores and app notification settings are removed straight away; links you've shared stay live but are no longer tied to you.
Send an email to support@snookersim.com from the email address you signed in with. Include:
We'll confirm receipt within a few working days and complete the deletion within 30 days, as required by UK GDPR. Once it's done we'll reply to confirm. The deletion permanently removes your account, your saved shots, your published positions and your scores, and cannot be undone.
You can also revoke SnookerSim's access from Facebook directly. Go to Facebook Settings → Apps and Websites, find SnookerSim in the list, and choose Remove. That stops further data being shared with us, but doesn't on its own delete the account record we already hold — email us as above for that.
Analytics events are anonymous (no name or email is ever
sent). When we delete your account we also disassociate the
opaque user id we used to link analytics events to your
signed-in profile. You can opt out of analytics entirely at
any time by appending ?tracking=off to any URL
on this site.
Hosting-level request logs (IP, URL, response code, user-agent) are kept for a short period for security and abuse prevention and roll off automatically. They aren't tied to your account.